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about us

Ascend Services

WHAT WE DO

Ascend Technologies offers a full suite of managed and consulting IT services, helping business leaders across a broad range of industries gain visibility and enhanced utilization of their deployed infrastructure and applications while maintaining, monitoring, and managing day-to-day operations.

Meet our team captains

Wayne Kiphart

Wayne Kiphart

Chief Executive Officer

Thomas Runge

Thomas Runge

Chief Operating Officer

Dana Bailey

Dana Bailey

Chief Revenue Officer

Kevin S.

Kevin Schulhof

Chief Financial Officer

Sanjay Shah

Sanjay Shah

Chief Technology Officer

Christina Nugent

Christina Nugent

EVP, Salesforce and App Solutions 

Brian Nogar

Brian Nogar

SVP, Channels & Alliances

Julie Spiller

Julie Spiller

SVP, Sales

Matt Gilmore

Matt Gilmore

SVP, Solutions Architecture

Rob Frickel

Rob Frickel

VP, Engineering & Cybersecurity

Stace Young

Stace Young

VP, PMO

Bob Chapp

Bob Chapp

VP, Service Desk

Brigid G

Brigid Gallagher

VP, Human Resources

Director of Marketing

Heidi Knudsen

VP, Marketing

WHO WE ARE

Innovation & Technology Enabling Business Growth 

Ascend Technologies was born out of the initial merging of two incredibly talented and dedicated teams of managed services professionals to make a single, stronger team. The combination of West Monroe Managed Services and Gratia, Inc. occurred in 2019.

In 2020, highly respected master managed security services provider (MSSP) Infogressive™ merged with Ascend.  Founded in 2006 with a record of zero breaches resulting in data loss, Infogressive™ plays an integral part to extend and grow Ascend’s respective strengths in cybersecurity.

To start off 2021, leading Midwest Salesforce consulting firm Doextra CRM Solutions joined Ascend, bringing valuable expertise in custom CRM implementations and a strong 14-year partnership with Salesforce. Following shortly after in May 2021, leading Managed Services Provider Switchfast Technologies was acquired, bringing 20 years of trusted IT expertise and a focus on serving America’s successful small and mid-sized businesses (SMBs).

Two years after Ascend’s launch, family-owned Peter’s & Associates joined the team bringing their 40 years of IT expertise and unmatched knowledge of Microsoft services and products with them.

As Ascend continues to grow, we are proud of the combined experience and dedication of our team. Within Team Ascend, each individual is committed to excellent client delivery, performance, and continuous improvement.

If you need an ideal partner for critical IT services that demand flawless execution, look no further. Our team of experts knows what it takes to drive results and we can’t wait to drive them for you.

WHERE WE ARE

Team Members in 33 States
Offices in Chicago, IL (HQ), Lincoln, NE, & Auburn HIlls, MI

Team Ascend States

Core values

INTEGRITY

We are honest and committed to doing the right thing even when it is hard. We uphold high ethical standards.

accountability

We hold ourselves and each other accountable for keeping our commitments to our clients, our communities, and one another.

transparency

We create open lines of communication with each other and our clients to build strong relationships founded on candor and trust.

can-do attitude

We work collaboratively to overcome challenges with positivity. When challenges arise, we do what it takes to find solutions together.

INTEGRITY

We are honest and committed to doing the right thing even when it is hard. We uphold high ethical standards.

ACCOUNTABILITY

We hold ourselves and each other accountable for keeping our commitments to our clients, our communities, and one another.

TRANSPARENCY

We create open lines of communication with each other and our clients to build strong relationships founded on candor and trust.

CAN-DO ATTITUDE

We work collaboratively to overcome challenges with positivity. When challenges arise, we do what it takes to find solutions together.