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How to Keep Business Data Safe on Mobile Devices

Friday, January 27, 2012 by Michelle Hartley

Everywhere you turn it seems people are on their cell phones -- chatting, texting, Facebooking, and playing Angry Birds. While the vast majority of people use their cell phones for personal reasons, more and more employees are using them to conduct work on the go.

As much as this might improve efficiency, the lingering question still stands: is your company's sensitive data safe on your employee's mobile devices? While your office setup may have firewalls strong enough to repel the cleverest hacker, cell phones are often not given the same type of security. Additionally, according to a study done by Dimensional Research, the highest ranked factor that impacts the security of mobile data is the lack of employee awareness about security policies.

To prevent your company from losing any business-sensitive data, check out our tips below to educate employees on how to protect themselves (and your company) from losing important business information.

Report Anything Suspicious

Employees should be educated on how to recognize a suspicious message or email. Then, if they receive something that may be an attempt to compromise business data, they know to report it to your IT department/personnel. It is also important for employees to recognize that much of their personal information is also held within their phone, and by taking the precaution to report anything suspicious, they can ensure that both business and personal information are safe.

Limit What Is Stored on the Device

Business-sensitive data such as passwords and account numbers should never be stored on mobile devices -- especially in the form of memos, text messages, or tasks. In the event that the device is stolen or lost, this sensitive data can easily be obtained and used before your company even knows that the device was lost. Additionally, when a person quits, is fired, or laid off they keep their phone. Therefore, it is important for a company's safety to limit the amount of information each employee is allowed to store on their phone.

Inform and Enforce Data Security on Mobile Device Policies

Some of the simplest policies, like having a security password and a timeout for the device, are important to enforce with employees. If you have high security data, the precaution of setting the device to wipe clean after a certain number of incorrect passwords might be necessary. To make all of your specific policies known to your employees, ensure each new employee is informed when they begin their employment and that everyone is able to access the information quickly and easily.

If you need help managing your company's business-sensitive data, feel free to contact us at 773-241-3007.

Until next time -

Michelle Hartley

Switchfast Technologies
Chicago IT Support & Consulting
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