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Trends in Mobile Marketing for 2012

Monday, January 02, 2012 by Michael Lewis

John Arnold, writing for Entrepreneur.com, has a great round summary of what he believes will be the ten biggest marketing trends of 2012. The main focus of many of these trends is mobile, something we have talked about a lot this past year on the Future of IT. Here are our thoughts on two of the strategies he discusses.

Mobile Push and Pull Marketing

With mobile push and pull marketing, small businesses use mobile phone-centric communications to bring customers in the door. Mobile Pull Marketing incentivizes you to use your mobile phone to interact with advertising. Mobile Push Marketing focuses on sending bulk messages to prospective clients' mobile phones, either via email or text message. Both of these strategies use well developed tactics, but focus on using mobile phones as being the primary medium of delivery.

While we have argued that mobile facing marketing needs to be a part of a small businesses marketing strategy, it is important to not overwhelm your audience. People are still weary of mobile advertising. Formatting email newsletters so they can be read easily on a mobile screen is a great improvement, but keep bulk text messages to a minimum. As with email newsletters, sending too many bulk text messages could be seen as spammy. I believe this goes double for text messages since this form of channel tends to be used primarily for private personal communication.

Proximity Marketing

FourSquare and other check-in apps can be a really fun way to interact and play with friends. They also can give small businesses a way to bring people in the door. Using GPS enabled smartphones, people out and about can find deals nearby. Once in the store, they will have to broadcast their location to their friends.

Using check-in apps like FourSquare or Yelp give small businesses the flexibility to scale their efforts over time. Deals are created on demand and can be set at multiple levels. For example, start out by offering deals to the "mayor." This will limit a deal to a single person at a time. You can also set deals for multiple check ins.   Yelp has a service that allows you to create Groupon-style deals on demand.

Both FourSquare and Yelp let you connect with people who are actively seeking something to do. These services let you incentivize drop in clients that may have walked past your store.

Until next time -

Mike Lewis

Switchfast Technologies
Chicago IT Support & Consulting
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