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Switchfast Blog: The Future of IT

Windows 8 in the Small Business

Thursday, June 23, 2011 by Michael Lewis

A few weeks ago we looked at the design philosophy driving next generation consumer operating systems Windows 8 and OSX Lion. Today we will focus on the specific impact of these operating systems in a small business environment.

When Microsoft previewed Windows 8 in May, they focused on the increased ease of switching to a touch driven display. The goal, I believe, is to reduce user errors be reducing complexity. Computer users have become used to a striped down, touch driven computer experience after several years of operating touch based, stripped down smart phones. However, Microsoft really has not changed anything-they just hid it. Two decades of Windows legacy code is still hidden under the new UI.

The other part of this is the touch driven interface itself. Currently, the standard office workstation and software base is a PC tower, keyboard, mouse, and one or two monitors. If you want to take advantage of Windows 8 new user interface, you will need a touch screen monitor. We have a whole library of software applications that are going to need to be redesigned for touch. If not, they will have to use some compensation of touch and the traditional mouse/keyboard setup. The other option is to turn off the new interface, but that defeats whole purpose.

We could also switch to a tablet driven work environment, but that too requires rethinking the small business IT infrastructure. For this to work, whole office workstations and laptops would need to be replaced in order to take advantage of the touch drive UI. Line of Business applications such as Quickbooks will need to be redesigned from the ground up.

Can you imagine trying to build out an Excel spreadsheet on a touch-based tablet? If not, go to your local Apple Store and try out the demo of iWorks Numbers on one of the iPads. It is hard. Spreadsheets are a keyboard-driven tool.

Maybe Microsoft has a new touch driven version of Office they are going  to show off this fall. Maybe they have come up with a way to enter large amount of data on a touch screen, built formulas, and design tables using a touch interface.  It is also possible small businesses should just forgo using the new touch UI and stick with what works - a mouse and a keyboard.

Until next time -

Mike Lewis

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