Switchfast Blog: The Future of IT
It Might be Time to Consider Outsourcing your IT Support
Wednesday, May 04, 2011 by Michelle Hartley
For years, small businesses
everywhere have considered whether they are big enough to outsource
their IT Support. The common misconception is that in order to
outsource your IT Support you need to be a large company that has
excess funding. Yet, the truth is outsourcing your IT support
will often be more cost effective then attempting to manage it
yourself. Some of the smallest businesses successfully and
affordably outsource their IT Support.
An article from entrepreneur.com entitled "Kicking IT to the Curb" cites Eric Goodness,
research vice president for IT services and outsourcing at
technology research firm Gartner, indicating over the last 5 years,
things have changed. Goodness explains that about 5 years ago most
technology companies would "charge you $500 to $600 per device for
remote management." Now, because the market has become more
saturated with several IT options for small businesses, the price
has become rather affordable. Goodness notes, "The pricing has
dropped about 80% in the last 5 years, to about $75 to $100 per
device."
Furthermore, businesses not only will save money from
outsourcing their IT support, but it is proven to increase the
overall efficiency of the business. Finding the correct provider is
what is essential in providing your company the best price
partnered with the best service. For instance, Switchfast
specializes in handling the IT support of small to mid-sized
businesses; therefore we structure all of our pricing relative to
the budget and needs of small businesses.
Gartner Research projects that in 2015
businesses worldwide will spend $50.1 billion on remote IT
management. As of 2010, only $25.6 billion was spent. The numbers
indicate that more and more businesses are seeing the value in
remote monitoring and its money saving, efficiency promoting
capabilities.
The biggest question is still left unanswered, when will you
know it's time to change to a remote provider? Goodness says it's
time to outsource "when you decide you need to hire a full-time IT
operations and management person." A full-time employee tends to be
more costly and ultimately less efficient than outsourcing.
If you need help deciding whether its time for you to outsource
your IT support, please contact Switchfast at
(773)241-3007.
Until next time -
Michelle Hartley
Switchfast Technologies
Chicago IT Support &
Consulting
DC IT Support &
Consulting
Outsourced Marketing Services
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