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Big Brand Facebook Success Tips Small Businesses Can Easily Implement

Friday, May 27, 2011 by Michelle Hartley

Businesses large and small are currently utilizing social media for all kinds of reasons. For everything from brand recognition to sell top tier products, social media is slowly becoming one of the most cost efficient ways for businesses of all sizes to market themselves.  One of the obvious top choices, Facebook has become a staple in finding new business for a lot of larger brand names. While there is always the obvious budget difference between these large brand names and small businesses, social media is a level on which all companies can exchange marketing tips.

Social media is completely free to all businesses to own and utilize. What you do with your social media is what makes it useful or not.

Mashable.com's article "8 Brands That Have Found Success on Facebook & What We Can Learn" by Dave Kerpen, CEO of Likeable, a social media agency, gives tips on how to utilize your social media to build your brand based on 8 successful big brands.

Below are 3 valuable lessons to take from these successful businesses social media strategies.

Lesson 1 - Utilize your Facebook frequently but efficiently

Restaurant.com is successfully using its Facebook to interact with potential clients. They utilize engaging questions, asking for customer's feedback and offering tips. For instance, a recent post on was "Feeling stressed? Did you know eating peppermint helps calm you down?! What dishes or desserts have you ordered that used peppermint as an ingredient?" By offering a tip then asking readers to engage with the brand, restaurant.com is not only gaining feedback from potential consumers but they will also appear more often in fans news feeds. Simply put, the more you post on your Facebook the more you will be seen.

Lesson 3 - Share Photos with your fans

A brand that is recognized in almost every country on the planet, Oreo offers up some valuable lessons that almost every brand can learn from -- be personal. People like to feel like brands relate to them on a personal level and understand what they want. Oreo actively participates in this consumer need by uploading a fan's photo on their Facebook page each week from a different country. The photo shows the fan either holding the Oreo package or eating an Oreo in their favorite way. Uploading and sharing photos on your Facebook page will promote good feelings towards your brand.

Lesson 3 - Compel people to "like" you on Facebook

Incorporating your Facebook page into every other outlet you utilize for marketing will be the first important step in generating more traffic to your Facebook page.  But going a step further, 1-800-Flowers.com put the Facebook "Like" button on every product on their website. Even further, 1-800-Flowers.com offers special offers to consumers that "Like" certain pages. Incentives are useful in increasing traffic to the Facebook site and in increasing sales.

In the business world, it is understood that the importance of social media is only increasing. This is one platform where companies big or small can take ideas and tips from other businesses to utilize their own Facebook more efficiently and effectively.

Until next time -

Michelle Hartley

Switchfast Technologies
Chicago IT Support & Consulting
DC IT Support & Consulting
Outsourced Marketing Services

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