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Small Business Marketing: How to Utilize Daily Deal Sites

Wednesday, December 14, 2011 by Jacqueline Gargaro

The daily deal trend is in full force. Companies like Groupon and Living Social are rapidly growing and small businesses are starting to incorporate social coupon discounting into their overall marketing plan. While some companies are thriving in this marketing strategy, others have taken a hard hit. In order to utilize daily deal sites to a small business' advantage, here are a few crucial elements to consider.

Preplanning

Before agreeing to implement a daily deal site into your business, it is imperative to construct a strategy of how to transform these "coupon customers" into full-paying clients. Studies have shown 70% of customers who come in with discounts, never return. To prevent this from happening, all customers should be treated like full paying clients. Let them know you appreciate their business. It is important to reward returning "couponers" and this reward doesn't have to be monetary. Whether it is giving them a free product, priority seating, or even just remembering their name, it's the little things that can close the deal and help create recurring customers.

Daily Deals are not a Cure-All

A daily deal site should not be embraced as a cure-all solution for slow sales, but instead as one element of a well outlined marketing plan. There are hundreds of social marketing sites out there, each catering to different types of businesses. In order to be most successful, choose a platform that most closely matches your marketing goals. For example, check out Daily Deal Media which is a database that tracks the activity of around 600 daily deal sites.

Utilizing coupon discounting will definitely introduce you to new potential customers - but it's making sure these customers return that will lead your business to growth and profit. If your company is considering investing in a daily deal site, Switchfast can help create a marketing plan that will allow you to effectively utilize this tool. Feel free to contact us at (773) 241-3007 or check out outsourced-marketing-for-small-business.aspx for more information.

Until next time -

Jacqueline Gargaro

Switchfast Technologies
Chicago IT Support & Consulting
DC IT Support & Consulting
Outsourced Marketing Services

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