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Facebook Seamless Sharing and your Small Business

Wednesday, November 23, 2011 by Michael Lewis

During the Facebook Developer's conference, F8, Facebook announced an update to its Open Graph API. Open Graph is a set of tools that website developers can use to integrate their website into Facebook.

One of the new features of Open Graph lets content publishers "seamlessly share" a Facebook user's activity. If you have a friend using Spotify, the music streaming service, you might have noticed a running list of what songs they are listening to. Two major newspapers are also taking advantage of seamless sharing. If you use the Washington Post or The Guardian's Facebook apps, the stories you read are posted on your mini-feed.

There are two issues with this new seamless sharing.

The Privacy Issue

As with every major update to the way Facebook interacts with the rest of the web, privacy watch dogs are concerned about what seamless sharing will expose. Facebook has a history of opting users in to sharing personal information without the user's explicit consent. Seamless sharing does not opt in users. It requires users to be using an app within Facebook's own interface or with 3rd party apps that require Facebook credentials to log in.

Since seamless sharing requires interactions with app, it will follow your established security settings. If you are concerned about privacy, and are using Facebook with any regular basis, this would be a good time to go into your settings to make sure they are set up properly.

Over Sharing

Many publishers are really excited about seamless sharing. It is going to have the effect of pushing updates into friends of fan's news feeds thus exposing headlines and links to an exponentially larger number of new people. This is going to push up impressions and potentially drive new traffic. But, like the Farmville of the past, it is going to annoy friends and end up being blocked. Seamless sharing is the new over-share.

Publishers want to reduce friction to sharing posts, believing that making it easier to add a link to Facebook is enough to make their product the next "big thing". But it is not, and never will be, the raw number of shares a blog post view has. It is about who is sharing them and why it is being shared. When someone posts a news item or funny image on their wall their act of marking it has some special value. Sharing every article that is skimmed reduces the value of all posts.

Our advice, avoid seamless sharing. Stick with the standard "Share This" on blog posts and post your most important stuff on a fan page. Annoying fans and their friends is never an effective marketing tactic.

Until next time -

Mike Lewis

Switchfast Technologies
Chicago IT Support & Consulting
DC IT Support & Consulting
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1 comment(s) for “Facebook Seamless Sharing and your Small Business”
  1. Mike says:
    I think its a great work done.

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