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Switchfast Blog: The Future of IT

Siri and Local SEO

Tuesday, November 22, 2011 by Michelle Hartley

Siri is the convenient new voice recognition app built in to the iPhone 4S. Whether you own one or not, as a small business owner, it is important you learn about it now.

Siri allows iPhone users to get directions to the nearest library, check the weather for the next 10 days, or help find an Italian restaurant for dinner. If you are a small Italian restaurant who is using paid search to generate new business, are you getting the top results when Siri is searching for the keywords you are bidding on? The short answer is probably not.

In the US, Siri is using Yelp.com's database to generate a list of businesses nearby. This could cause problems for small merchants. First, areas where Yelp is not widely used, its database can be skewed and incomplete. Small businesses can also be at the mercy of angry customers and incorrect or negative reviews.

The question now is what can small businesses do in the mean time to make your site accessible to Siri and for mobile?

Optimize your website for mobile.

Optimizing your site for mobile browsers has been a suggestion to businesses of all types for a while now. Smart phone users are constantly on the go and depend on their phones to find the information they need quickly.

If it's within your budget, add a mobile site template to your site. Users depend on maneuverable mobile-friendly sites that make content easier to read.

Your location and phone number should be prominent on the first page. Additionally, if you are offering a specific special that day, highlight it on the first page, not buried three pages in. The most important information you would like your consumers to see should be the easiest to access.

Establish a presence online outside of your website.

Verifying your website on Yelp and Google Places can have a huge impact on local SEO. It might seem obvious, but it is important that information in local directories is identical. For example, for a long time Switchfast's name in Google Places was "Switch Fast". Google's local search looks at dozens of local directories. If they are inconsistent, Google is not going to include your site in relevant search results. Spend some time making sure local information is correct in local directories like Citysearch, Superpages, Yellow Pages, Local.com, and Dex. For restaurant owners, dining sites like Urban Spoon, MenuPages, and Yelp can help you reach a wide audience.

Apple's use of Yelp places adds an additional emphasis on the service and its database. Love it or hate it, merchants have to deal with Yelp. They have built an extensive, accurate database of restaurants and retailers that consumers have come to rely upon. Maintaining the business end of Yelp will help you keep consumers updated and show them you are involved in the space.

Until next time -

Michelle Hartley

Switchfast Technologies
Chicago IT Support & Consulting
DC IT Support & Consulting
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1 comment(s) for “Siri and Local SEO”
  1. Oliver says:
    Finally a comment on siri regarding local seo that actually offers some real content. thanks switchfast

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