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Switchfast Blog: The Future of IT

Visa Upgrades Network to Help Small Business Owners

Monday, August 16, 2010 by Bryan Anderson

The resources for small businesses and entrepreneurs are plentiful as more and more corporate brands move into small business investment, ramping up efforts to provide the necessary funds for small business growth potential.

Previously, we have seen Apple initialize a small business strategy in order to manage local business accounts. We've also discussed Sam's Club attempt at igniting small business spending during a conservative economic time by offering a loan program. Big brands like Office Depot and Staples also offered their own sales and adjustments to provide cost-effective resources to entrepreneurs far and wide.

Now it's Visa's turn. Visa has a standing relationship with small businesses via their Visa Business Network, a program that allows "small businesses to move forward together," providing tools, resources, knowledge, and networking opportunities to small businesses. Last week, Visa made some upgrades to their online community. According to an article from Technorati, small business owners now can "easily interact with peers in a collaborative way allowing them to get personalized help". 

Social media has long been a "next step" for small business collaboration. The lack of information and experience forced both large and small companies to tread carefully before investing in an unproven platform. However, the last few years of social explosion has prompted these bigger brands to invest in providing social networks and arenas for like-minded entrepreneurs to share, ask, and learn, all within the realm of the respective brand host (in this vase, Visa).

A study from the Center for Excellence in Service at the University of Maryland determined that "social media adoption by small businesses has doubled from 12% to 24% over the last year," according to the Technorati article. In order to maximize their services, Visa is now providing these upgrades to their already beneficial lineup for small business owners:

Setting Business Goals. Visa now offers "how-to" guides on setting and achieving business goals, identified by most small business owners as the most relevant challenge in growing their business. These how-to's include setting up newsletters or promoting their brand through sites like Facebook and Twitter.

Mentor Program. Sharing small business success and shortcomings with others who have experienced frustration and success can be very beneficial to owners. Get tips from other professionals in the same industry, in the same situation, or in a position your business would like to achieve.

Forum for Q&A. Any small business venture wants to be educated before making a potential growth defining decision. Allowing owners to receive personalized responses and feedback can help a small business network and interact with other resourceful industry professionals. These interactions can be beneficial both in the short and long term.

Ranking Most Useful Content. Got a website, list, or article that just answered all your questions? Share it with others who can benefit from the advice by posting it in the Content Ranking section. Utilize this area for reliable access to useful information.

These are the four new additions to the Visa Business Network. What does it tell us about the demand for small business utilities?

1. Small businesses need more resources to help plan for growth - slow or fast. Sometimes, quick success can lead to a company's downfall - preparation is key.

2. Social media can help grow your business and build your knowledge. Know your industry - learn from others who are accomplishing, failing, and everywhere in between.

3. Sharing beneficial content has never been easier, which means creating quality content can be very lucrative. Map your entire small business experience - the future may value your small business case study.

 

Until next time -

Matthew Hymel

 

Switchfast Technologies
Chicago IT Support & Consulting
Rochester IT Support & Consulting

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