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Switchfast Blog: The Future of IT

Three Benefits Tablets Can Bring to the Small Business Sector

Wednesday, June 30, 2010 by Bryan Anderson

Emerging technology can be a burden on IT managers-as well as employees. As new software updates and hardware innovations arise, users feel overwhelmed after finally learning and committing to a specific way of doing work. The latest piece of technology dubbed the "tablet" has consumers all giddy as the iPad has set a standard for interaction and user experience. As we saw with the iPhone, a consumer-oriented product has snuck its way into the enterprise setting.

On the surface, a tablet seems like an additional device to the standard business-professional lineup that may include your desktop PC, laptop, and mobile phone. Where is the added value that will benefit small businesses both in the short run and especially in the long run? Aside from specific implementations, here are three general benefits for small businesses due to arrive via the "tablet" era:

Companies will cater hardware to specific small business users. Technology companies like Dell and Cisco have announced intentions (and production schedules) to penetrate the business tablet market. Dell's plan includes offering different sized devices, starting from five inch screens and moving up to ten inch devices. Cisco's recently announced product, Cius (pronounced SEE-us), runs Android and specifically targets the small business videoconferencing aspect. Whether its screen size, processor speed, HD support, or battery life, the small business tablet market will break down into specific segments supported by employee requests and needs.

Developers can create applications designed for small business enterprise efficiency. As we've started to see in the Apple App Store, applications are being developed that improve small business efficiency. For example, Cisco's Webex product "enables tablet users to participate in WebEx meetings on their device, with a full screen view of the online conference and ability to participate vocally via free VoIP." The iPad does not offer a front facing camera, but future tablets will come prepared for the likes of videoconferencing. A tablet allows you the opportunities to view as well as create content on the go. For those employees that deal with heavy media use beyond email (including conferencing, website managing, or creative programming), a developer can ease the transition from a clunky laptop to a device designed to function as efficiently as possible.

Users (or employees) discover resourceful ways to use tablet devices that cut small business budgets. With hardware and software possibilities, never rule out the innovation and experience of the user. Small business employees will have more power to communicate concise ideas and choose the tools that will increase their performance and production levels. Not only does this cut costs on the most valuable resource (your employees' time), but it empowers the user to share innovative techniques on setting and reaching business goals. In the center of business is communication - internally and externally - and any device that permits users face-to-face or real-time interactions will increase workplace and client conversation effectiveness.

The iPad may be the current standard for the consumer tablet industry, but be ready for technology companies to "experiment" with plenty of enterprise options that include never-before-used technology (face recognition security) and growing small business communities, curious and willing to test new communication platforms.

Until Next Time -

Matthew Hymel

 

Switchfast Technologies
Chicago IT Support & Consulting
Rochester IT Support & Consulting

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