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4 Simple Tactics to Promote a Small Business and Build Connections

Wednesday, June 16, 2010 by Matt Hymel

Small business owners will be the first to tell you that products and services don't immediately catch on as soon as they are offered. While some companies opt for in-house marketing or initial word-of-mouth buzz, down the road small businesses must figure out a way to spread their business message over a new area of potential customers.

While the internet has become a cheap, effective means for small business marketing, some of the most beneficial long-term business connections will inevitably require an in-person experience. Whether this occurs at networking events or at sales meetings or even in line at your favorite ice cream shop, the opportunities to connect with individuals on a daily basis is sometimes overlooked in favor of social media platforms.

All small business employees -- from the owner down to the part-time employee -- represent a significant brand contributor when speaking with potential networking opportunities. Here are 4 tips to consider on a daily basis when connecting with individuals on a professional level:

Be genuine - at and outside of work. Small businesses often don't have the luxury of paying PR companies to manage or monitor their reputation. Approach every situation with the greatest of sincerity. There is always a more favorable outcome when the main ingredient in a conversation or experience is positive enthusiasm. Owners and employees tend to get excited when talking about their company, which makes these conversations more relaxed and easy to engage.

Make connections constantly. Your neighbor's cousin's father's friend may be your next big customer - all because you dedicated time to respect the connections leading up to him. Going along with being genuine, be open as a person - you may have more in common with the person, or small business, standing next to you. People and small businesses alike benefit from stable, fruitful relationships.

Show, don't tell. At work, small businesses concentrate on showing prospective business clients their work and their history of productivity. Away from work, adapt the same practices - show people you care for them instead of telling them, perform acts of kindness instead of saying "I'm sorry," modify the way you communicate to demonstrate a genuine sense of interest. The easy way is telling, the best way is showing.

Provide advice, take advice. Everyone has experience, interests, and opinions - it's a natural inclination to share these with others. When connections are made, make sure to participate on both sides of the communication model - listening and talking. The best kind of conversation ends with two individuals taking something valuable away from the discussion and applying the concept later on. Too often, small business owners tend to concentrate on "fluffing" their company instead of sharing its strengths and weaknesses. As stated before, there is an attraction to small businesses demonstrating human-like qualities. Being able to share your experience is just as important as learning about someone else's journey.

 

Until Next Time -

Matthew Hymel

 

Switchfast Technologies
Chicago IT Support & Consulting
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