Switchfast Blog: The Future of IT
VoIP Proves to be Effective Cost-Cutter
Thursday, May 20, 2010 by Matt Hymel
When a company begins to grow in both magnitude and geography,
there are more lines of communication needed to successfully manage
a single day's work. Unfortunately, most companies don't realize
that they grow out of their primary technology set up and instead
could be utilizing a more streamlined, effective communication
system. Internal communications will help fuel the growth of your
company and the efficiency of your employees.
In an article by Tim Greene over at
Networkworld.com, a staffing firm named Aquent made the decision to
switch from their Nortel and Inter-Tel PBXs to a VoIP provider. The
change was prompted by a company-wide decision to "change its
business structure so that its different lines of business were
handled by dispersed teams located in different offices."
Here are a few things that CIO Larry Bolick needed:
- Incoming
calls re-directed to another member regardless of where a member
was located
- Forward
calls to other devices such as handhelds
- Send
voice mail as e-mail attachments
- Move to
a phone service with all the gear (except handsets) based in the
provider's network
- Move to
VoIP to benefit from integrating communications with other business
processes
His company ended up finding a service that matched their needs,
which also included "a flat fee for unlimited users, trans-office
hunt group support, a unified numbering plan, redirection of calls
to mobile phones and browser-based call control."
Even counties are researching and proposing the switch to VoIP. In a local Tampa
Bay newspaper, an article talks about Pinellas County and their
plans on cost-saving over the next few years. One of their
proposals included switching to VoIP and consolidating the county's
phone systems into one that served everyone. Making the switch,
they claim, would save the county $770,000 a year.
Take a look at your company's technology assets and re-evaluate
your needs and desires - they will grow and change along with your
company's success.
Until Next Time -
Matthew Hymel
Switchfast Technologies
Chicago IT Support &
Consulting
Rochester
IT Support & Consulting
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