Switchfast Blog - The Future of IT

Breaking Through the Condescending IT Image

Wednesday, February 03, 2010 by Administrator

Ask any well-established businessman about his long road to success and I'll bet he has a few IT horror stories under his belt.

The industry of IT is fluctuating with the birth of new technology and the need for simpler service. The consumer has taken advantage of software options and upgraded hardware, while businesses are forced to remain in idle.

In an article written by Thomas Wailgum on CIO.com, a video portrays the public's lack of terminology when it comes to IT services. Phrases like "data warehouse," "OLAP or ETL tools," and "business intelligence tools" go right over every interviewee's head.

With this said, we are at a merging time period: the duties of IT personnel is converging with consumer interests. Technology is driving not only consumer enthusiasm but basic technology knowledge.

Although the common business individual feels no pressure to learn the nuts and bolts of the industry (similar to the average consumer not knowing exactly how a car works besides key in, gas pedal, and steer), consumer technologies have began to teach and infiltrate the business workplace. There are no questions of technology experience - the common person interacts with a form of basic or advanced software and hardware on a daily basis.

It is our job, as an IT company, to provide service on a business-professional level while also understanding and respecting the knowledge that businesses possess. Not only does Switchfast pride itself on IT expertise, but also the amount of effort we commit to effectively communicating with our clients on a level with which they are comfortable. We believe that effective communication is essential to fostering a positive business relationship.

Enterprise IT will always provide businesses with professional support but in times of emerging technologies and changing business structures, you'll need a company that listens and communicates in a way that respects your experience and knowledge -- a partner in business.

Hit the link for the CIO.com's analysis of the enterprise tech landscape.

Until Next Time -

Matthew Hymel

Switchfast Technologies
Chicago IT Support & Consulting
Rochester IT Support & Consulting