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Switchfast Blog: The Future of IT

Spam can be more than just annoying

Wednesday, June 03, 2009 by Michael Holley

According to Symantec, spam now accounts for 90.4% of all email worldwide. Apart from being irritating, the practical implications of such a massive nuisance are various:

  • Spam provides a significant productivity drain to all worker's with email. Commtouch concludes that it takes the average employee five seconds to open, read, and discard a typical spam email. Based on Commtouch's calculations, a single employee can cost his or her company hundreds (or even thousands) of dollars a year in lost productivity simply by reacting to spam email. Add the cost of storage and the time it takes for each employee to re-focus on the task at hand after an interruption, and that figure multiplies.  
  • The creation and transmission of spam email is extremely bad for the environment. McAfee estimates that spam accounted for 62 trillion junk emails in 2008, requiring 33 billion kilowatt-hours to send and receive. The amount of carbon waste produced from that electricity is the equivalent to the emissions from driving a car around the world - 1.6 million times. That works out to be both a big chunk of pollution and a big hit to the electricity bill.  
  • As online malware and viruses continue to evolve at a terrifying rate, email spam remains a favorite channel for spreading malicious infection and phishing personal information. Information thieves are becoming increasingly skilled at tricking their victims into clicking links, often hiding links to malicious websites or downloads under the guise of an "Unsubscribe" button.

With email unlikely to be supplanted as the preferred medium for business communication any time in the near future, our spam woes are likely to continue to grow. Unfortunately, the time has come for all businesses to take a good look at spam policy and prevention, both for the sake of the company and the environment. There are lots of great software packages available that do an excellent job of reducing the onslaught, but more needs to be done on the user side to ensure that this epidemic is contained. Things as simple as encouraging your employees to continually update their junk mail settings or set aside specific times to deal with email exclusively instead of intermittently can go a long way in increasing productivity.

Best,

Michael Holley

Switchfast Technologies
Chicago IT Consulting & Support
Rochester IT Consulting & Support

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