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Switchfast Blog: The Future of IT

Microsoft says that IT is "firmly entrenched as a strategic asset" among small to medium businesses

Wednesday, May 06, 2009 by Michael Holley

Microsoft released its annual "SMB Insights Report" last month, which analyzes two international studies to predict IT-related trends for the coming year. In addition to providing insight into how the market is evolving from an IT firm's standpoint, the report is a great way for small to medium-sized businesses (SMBs) to find out which opportunities to leverage in 2009.

Microsoft's research asserts that "IT will play a significant role in shaping how soon and how aggressively the small and midsize business community reclaims financial stability and becomes a catalyst to help lead us out of a global recession." Microsoft predicts a "stronger-than average commitment to IT as a strategic investment" during the recession. Here's a summary of the key findings:

  • "Strategic IT investments bolster the bottom line" - SMBs can leverage IT as a cost-cutting tool and means to increase productivity. Outdated or manual business processes can be a massive, unnecessary cost that SMBs will no longer tolerate in times like these.  
  • "Lower Budgets mean less has to be more" - Microsoft predicts that virtualization and server consolidation will continue to grow in popularity as they can add business capabilities while actually reducing operating simultaneously.  
  • "Service and responsiveness are key" - As SMBs will be looking to leverage advanced productivity-increasing tools like mobile and collaborative technologies, responsive and reliable support will become crucial to avoiding downtime.  
  • "Smaller companies will increasingly adopt cloud computing" - Falling hardware costs, increasingly reliable and robust hosted solutions, and advanced mobility features are making the cloud computing model very hard to ignore for SMBs.  
  • "Better together: SMBs rely on trusted partners" - Microsoft predicts that SMBs will turn to IT partners more often to help improve bottom lines. As a reaction, partners (like Switchfast) will work harder than ever to deliver personalized service and build a lasting partnership.

The bottom line is that SMBs need to do whatever they can to run as efficiently and cost-effectively as possible, and technology can be a way to make large strides toward that goal. Feel free to give us a call if you have questions about any of this, or would like to evaluate your own tech situation to see if there's cost-saving potential to be leveraged.

Best,

Michael Holley

Switchfast Technologies
Chicago IT Consulting & Support
Rochester IT Consulting & Support

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