Switchfast Blog: The Future of IT

Quick fix for Internet Explorer 8 crashing with faulting module urlmon.dll

Wednesday, May 20, 2009 by Michael Holley

Chris Barker, one of our network engineers, spotted a quick fix for a recent issue with IE8 in conjunction with Spybot immunizations. You know you're having this problem if you receive this error:

Faulting application iexplore.exe, version 8.0.6001.18702, faulting module urlmon.dll, version 8.0.6001.18702, fault address 0x0003e819. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

The Spybot immunization process adds more than 10,000 domains to IE8's "restricted sites," which is far too much for IE8 to handle. If you're getting this error message or your browser is sluggish and you use Spybot, click here for the fix and follow the directions below:

• Download and unzip the contents of DelDomains.zip
• Right click on the unzipped file (DelDomain.inf) and chose Install
• Double check that the restricted sites have been deleted: open Internet Explorer and go to Tools, Internet Options. Click the Security Tab, Restricted Sites icon, and then the Sites button and confirm that the list of Restricted Websites is blank.

If you have any trouble running the fix or any additional questions, shoot us an email at TheFutureOfIT@switchfast.com and we'll help you out. You can also click here for detailed directions with screenshots.

Best,

Michael Holley

Switchfast Technologies
Chicago IT Consulting & Support
Rochester IT Consulting & Support

1. Matt Owen says:
   is there anything Barker can't do?
   Thursday, May 21, 2009
2. Mario Sztern says:
   UNBELIEVABLE!! works great, tahnks!
   Friday, May 29, 2009
3. Markku Lahtinen says:
   Thanks. It works.
   Saturday, May 30, 2009
4. bruce wilson says:
   i could not unzip file
   Tuesday, June 02, 2009
5. Spark says:
   It installation was a breeze, and IE 8 on XP SP 2 is working without a problem for now
   Thursday, September 17, 2009
6. mo2ni says:
   thank you!!!!!!!!!
   Wednesday, November 25, 2009
7. mo2ni says:
   thank you!!!!!!!!!
   Wednesday, November 25, 2009
8. BOL says:
   Thank you!!
   It works perfect!!!!
   Tuesday, June 15, 2010

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• 2010
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