Switchfast Blog - The Future of IT
Latest T-Mobile Outage is Fixed
Wednesday, November 04, 2009 by Michael Holley
A widespread T-Mobile data and voice "service disruption"
affecting an estimated 1.7 million users has been fixed, according
to a post on T-Mobile's forums:
UPDATE 11/04/2009 9:15 AM PST:
T-Mobile confirms it has fully restored voice
and text/picture messaging services for customers affected by
intermittent service disruptions on Tuesday. About five percent of
our customers across various geographies were affected for much of
Tuesday evening, and by late Tuesday PST their service was
restored. Our sole focus has been restoring full services for all
customers; we are now investigating the root cause of the incident.
We sincerely apologize for the inconvenience that this has caused
our customers.
If you continue to experience difficulty
making/receiving calls or accessing data services, please power
your phone off then back on. This will update your connection to
the network and should restore your access to these
services.
This problem comes at a bad time for T-Mobile, who just finished
dealing with a two-month long data loss fiasco affecting Sidekick
users, representing the year's #1 "No Backup Horror Story."
You can visit the original post here.
Best,
Switchfast Technologies
Chicago IT Support
& Consulting
Rochester
IT Support & Consulting
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