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Letter from the CEO
Everyone here at Switchfast is very excited about the launch
of operations in Rochester. This expansion has been in the works
for a long time. and it is both a sign and a symptom of great
things. We're proud of our team and our clients for weathering the
recession so well, and predict great success for everyone in the
coming year.
As Switchfast expands, the knowledge, experience, and
resources we gain will allow us to provide you with even better
service than before. Whether it's through more automation, even
quicker resolution times, or better reporting and intelligence,
Switchfast is as committed as ever to continually evolving with
your needs in order to remain at the top of our field.
So here's to 2010: may everyone have a fantastic
year!
Best Regards,
Jim
Contact Us
4043 N Ravenswood
Suite 203
Chicago, IL 60613
Tel: 773.241.3007
Fax: 773.241.8972
www.switchfast.com
Upcoming Events
Webinar: Empowering In-House IT Support
January 25, 2010
3:00pm - 4:00pm
This webinar will demonstrate how empowering your IT staff with
MaxPro's Remote Support software will increase efficiency and
reduce downtime.
Register Here
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Webinar: Switchfast as Your IT Department
January 26, 2010
3:00pm - 4:00pm
Switchfast will demonstrate the cost-saving and
downtime-reducing benefits of outsourcing your IT support functions
to Switchfast's MaxPro system.
Register Here
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Webinar: Presenting ShoreTel VoIP Telephony for
SMB
January 27, 2010
11:00am - 12:00pm
In about an hour's time, our demo will show you how the ShoreTel
IP Phone solution by Switchfast ensures that your communication is
running as smoothly and efficiently as possible:
Register Here
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Switchfast Launches Operations in Rochester, NY!
After nearly nine successful years growing up locally,
Switchfast is ready to expand, replicating the same responsive,
friendly, and respectful customer experience in a new market. As of
January 13th, Switchfast Rochester is officially open. New hire,
Steve Gossin, will be heading the effort to get things up and
running.
Clients: don't worry; your service will NOT be changing. We know
that our success is based on our localized approach, providing you
with the personal attention that you deserve. Switchfast isn't
"going national," we're simply replicating our approach in a
different community. A community, in fact, in which we already have
roots.
Company founder Matt Owen was born and raised in Pittsford, a
suburb of Rochester, NY. While Rochester differs from Chicago in
many ways, it possesses a strong core of small businesses with an
exciting sense of drive and passion. Matt has long since aspired to
merge Switchfast's values with those of his hometown, and the time
has finally come.
You can read our press release
here.
You can read the Rochester Democrat & Chronicle's coverage
here.
We want to send a big thanks to all of our clients for helping
us get here. It's an exciting time for Switchfast and we couldn't
have done it without you!
READ MORE
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FireFox 3.6 RC2 Released Sunday
Mozilla has made available the second releases candidate for
FireFox 3.6. The latest version is a security and stability upgrade
and is currently available here. This is NOT a necessary upgrade if
you're using 3.5.7, but if you were waiting to test the new 3.6,
this RC should be a good, safe version to try.
Notable features:
- Significantly improved stability features
- Improved Javascript performance, among other speed
upgrades
- "Personas," a new feature that allows you to customize the
browser's appearance
According to CNET's Stephen Shankland, there are over 1 million
users currently testing FireFox 3.6.
You can read Mozilla's announcement here.
You can download FireFox 3.6 here.
READ MORE >>>
McAfee says Adobe Will be a Bigger Hacker Target than Microsoft
in 2010
As the internet becomes even more interactive, Adobe's Flash and
Reader applets will become even more omnipresent, causing them to
surpass Microsoft Office applications as the most oft-targeted bits
of software by cybercriminals, according to McAfee.
This prediction is the result of the well-accepted theory that
being on top puts a target on your back for cybercriminals, not
because anyone wants to take you down, but because they want access
to your market share. Microsoft has dealt with this curse for over
a decade, and their ability to compete has undoubtedly been
hampered, both by a constant need to focus resources on security
rather than R&D, and a probably undeserved bad reputation for
being virus-prone.
Adobe finds itself in a much different realm than Microsoft,
however, facing no fierce competition (to the products in question)
since it acquired its main rival, Macromedia, in 2005. Flash has
become such a standard even among the tech giants like Microsoft
and Google, Adobe has been able to avoid new competition simply by
protecting what it already has. Going forward, Adobe will need to
look at improving security as a sunken cost, but one that is
required to deter the world's network of developers. The problems
for Adobe will come when someone else comes to market with a
significant innovation, if Adobe's need to constantly watch its
back for hackers inhibits its ability to keep up with the
trends.
READ MORE >>>
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