News

November 10, 2011

Digium Switchvox Awarded Best Customer Value for Unified Communications

Frost and Sullivan, a global research organization, has named Digium's Switchvox the Best Customer Value for Unified Communications. The researchers at Frost and Sullivan have found that Digium's Switchvox is the clear winner when compared to alternative solutions because Switchvox delivers on price and value. Frost and Sullivan note that the "inclusive capabilities provide cost-conscious small businesses with opportunities to customize and innovate their communications solutions for a competitive edge."

As our technology world continues to advance, more and more people are communicating with clients over their mobile phone instead of their desk phone, needing to receive voicemails to their email, and integrating their phone systems with business applications. With Digium's Switchvox, all of these options are now a possibility.

In addition, Digium has found the average time gained from a single employee utilizing their unified communication services is around 1.5 hours. Switchvox saves individuals time by simplifying call transfers and increasing ease of locating emails, faxes, and voicemails.

Small businesses often do not believe they can afford these types of technologies but more often than not this is simply not true. With Digium you will eliminate charges for moves and add-ons, minimize maintenance costs, and reduce long distance phone charges. Digium's Switchvox is built on the Asterisk platform which gives small businesses the system they need to do more than just talk - it gives businesses a better way to communicate.

"Based on scalability, UC applications support, and applications integration, Digium's Switchvox system holds its own in a tightly contested marketplace." - Frost and Sullivan