How much is system downtime costing you?

Why do you invest in IT? Because downtime is costly. Every minute that your systems are down costs money. Timely and effective response is absolutely critical for your IT staff. That's why at Switchfast we have built our operation around providing unparalleled service fast. Here are our responsiveness standards:

• If onsite support is required, a Switchfast technician will arrive within two hours  
• Switchfast resolves priority issues within two hours  
• Switchfast resolves basic issues within 20 minutes  
• Switchfast resolves 80% of all issues remotely or over the phone  
• If a voicemail is left after hours, a return call will be made within 15 minutes  
• During business hours, callers will be on hold for less than five minutes
  

That commitment to responsiveness also comes with a wealth and depth of experience. Our team of technicians has over 130 years of collective IT experience. So when you call us with an issue, we have the team in place to respond quickly and the depth of experience to solve it fast.

How long can you afford to wait for support? How much time can your business afford to waste on system downtime? What is unresponsive or ineffective IT support really costing your business?

If you're ready to drastically reduce your downtime, contact Switchfast via the form to your right or directly at 773.241.3007.

Give us a call. We'll help you get the most out of your technology dollar.