Empowering your IT staff can cut downtime significantly
If your systems are down, you're losing money. If you're
operating inefficiently, you're losing money. Everyone is trying to
do more with less.
Our MaxPro Premium Monitoring & Control software will help
your IT staff operate more efficiently and keep your systems
running -- it's the same powerful software that our own technicians
use to support our clients.
Our MaxPro Premium Monitoring & Control software can
drastically increase your staff's productivity in three major
ways:
- Automation - MaxPro's automated patch
management, system inventory, and software upgrades allow your
staff to schedule updates during off hours. This not only reduces
the amount of time your techs need to spend on these tasks, but
eliminates the downtime that your other employees must endure when
they have to wait as the system updates.
- Remote Control - MaxPro's Remote Support
functionality allows your staff to troubleshoot your network or
users' machines from any web-enabled interface in the world.
Whether it's across the office or at a hotel in India, support
techs can respond to tickets, set up a patch update, reconfigure
your backup, or anything else by directly connecting to your
MaxPro-equipped system and controlling it remotely.
- Proactive Support - MaxPro has the capability
to automatically warn your IT staff if predetermined conditions
have occurred with your systems. For example, if your email server
begins to overheat at 10:00pm on Sunday, your technicians could be
notified via email to fix the problem before it turns into downtime
on Monday. All notifications are completely customizable, so your
IT staff can make sure that all pertinent bases are covered for
your company's systems.
Not only does MaxPro Premium Monitoring & Control software
increase your IT staff's productivity, it increases their morale as
well, because it makes their job a lot less stressful.
If you have any questions about whether or not the MaxPro
Premium Monitoring & Control software is right for your
company's IT department, contact us via the form to the right or
directly at 773.241.3007.