DC's Solution for Small Business IT Support &
Consulting
Most small businesses understand the need for 24/7 proactive
monitoring, but not all businesses know that with this type of
security 90% of issues are typically handled
remotely -- no matter if the customer is down the block or
across the country. With this type of ease of resolution, why not
utilize a technology company that is as knowledgeable as an
international corporation but is as friendly and affordable as your
neighborhood IT guy? At Switchfast, we strive to give small
businesses a complete approach to IT support because we believe
that small businesses shouldn't have to settle for less.
With Switchfast, the best of both
worlds is finally a possibility.
Our commitment to fast and thorough IT support
comes with the guarantee that for more complex issues, no matter if
you're in Virginia, Maryland, or
the DC metro area, a tech will arrive within one
business day to solve the problem onsite as quickly as possible.
With unmatched responsiveness standards and an approach to IT
support that guarantees almost all issues will be handled remotely,
your small business will never have to settle for less.
We attribute our 97% customer
retention rate not only to the extensive knowledge
of our staff, but to the core values each Switchfast employee works
every day to fulfill: determination, integrity, agility,
and helpfulness.
- Our determination does not allow us to give up
until the job is done right.
- Our integrity ensures we always give honest
advice to our customers.
- Our agility gives us the chance to find
creative solutions to complicated problems.
- Our helpfulness ensures each client will
receive the best customer service around.
Our personal and friendly touch is reflected in how each client
is treated from the moment they sign on with Switchfast. Each
customer is given a specific support team which includes several
help desk and onsite technicians coupled a specific account
executive -- all dedicated to successfully supporting your
business's technology. When you call with a problem, you
won't need to waste time explaining your past network issues, your
setup, or who you have worked with in the past. You will speak with
someone on your team directly who knows your systems, your setup,
and your past issues. They will work quickly and efficiently to
ensure your problems are resolved within minutes -- saving you time
and money.
Additionally, every technician is prepared to
communicate each problem in a non-technical manner
to guarantee our customers understand what went wrong, how we fixed
it, and what has been done to prevent the problem from happening
again. Our IT specialists go through a rigorous exam and interview
process that supports who we are and what our customers want: fast,
friendly, competent service.
We truly believe that small businesses should never have to
settle for less. With Switchfast you will receive the best of both
worlds: a friendly, knowledgeable and responsive staff
-- at a price you can afford.
For more information, please contact Switchfast at 773.241.3007 or via the form to the
right.
Give us a call. We'll help you maximize your technology
dollar.