about us
WHAT WE DO
Meet our team captains
Wayne Kiphart
Chief Executive Officer
Thomas Runge
Chief Operating Officer
Dana Bailey
Chief Revenue Officer
Kevin Schulhof
Chief Financial Officer
Sanjay Shah
Chief Technology Officer
Christina Nugent
EVP, Salesforce and App Solutions
Brian Nogar
SVP, Channels & Alliances
Julie Spiller
SVP, Sales
Matt Gilmore
SVP, Solutions Architecture
Rob Frickel
VP, Engineering & Cybersecurity
Stace Young
VP, PMO
Bob Chapp
VP, Service Desk
Brigid Gallagher
VP, Human Resources
Heidi Knudsen
VP, Marketing
WHO WE ARE
Innovation & Technology Enabling Business Growth
Ascend Technologies was born out of the initial merging of two incredibly talented and dedicated teams of managed services professionals to make a single, stronger team. The combination of West Monroe Managed Services and Gratia, Inc. occurred in 2019.
In 2020, highly respected master managed security services provider (MSSP) Infogressive™ merged with Ascend. Founded in 2006 with a record of zero breaches resulting in data loss, Infogressive™ plays an integral part to extend and grow Ascend’s respective strengths in cybersecurity.
To start off 2021, leading Midwest Salesforce consulting firm Doextra CRM Solutions joined Ascend, bringing valuable expertise in custom CRM implementations and a strong 14-year partnership with Salesforce. Following shortly after in May 2021, leading Managed Services Provider Switchfast Technologies was acquired, bringing 20 years of trusted IT expertise and a focus on serving America’s successful small and mid-sized businesses (SMBs).
Two years after Ascend’s launch, family-owned Peter’s & Associates joined the team bringing their 40 years of IT expertise and unmatched knowledge of Microsoft services and products with them.
As Ascend continues to grow, we are proud of the combined experience and dedication of our team. Within Team Ascend, each individual is committed to excellent client delivery, performance, and continuous improvement.
If you need an ideal partner for critical IT services that demand flawless execution, look no further. Our team of experts knows what it takes to drive results and we can’t wait to drive them for you.
WHERE WE ARE
Team Members in 33 States
Offices in Chicago, IL (HQ), Lincoln, NE, & Auburn HIlls, MI
Core values
INTEGRITY
We are honest and committed to doing the right thing even when it is hard. We uphold high ethical standards.
accountability
We hold ourselves and each other accountable for keeping our commitments to our clients, our communities, and one another.
transparency
We create open lines of communication with each other and our clients to build strong relationships founded on candor and trust.
can-do attitude
We work collaboratively to overcome challenges with positivity. When challenges arise, we do what it takes to find solutions together.
INTEGRITY
We are honest and committed to doing the right thing even when it is hard. We uphold high ethical standards.
ACCOUNTABILITY
We hold ourselves and each other accountable for keeping our commitments to our clients, our communities, and one another.
TRANSPARENCY
We create open lines of communication with each other and our clients to build strong relationships founded on candor and trust.
CAN-DO ATTITUDE
We work collaboratively to overcome challenges with positivity. When challenges arise, we do what it takes to find solutions together.